If we were to look back at our daily communications, I would make a bet that the majority of us ‘talk’ to our clients – our friends, our family – mainly via email, text or social media.
Be honest… Have you ever gone back and forth writing a long email thread with a client, and at the end of it all you realized you could have hashed all the details out within a 30 minute phone call?
I swear this happens far too often in my world. Granted, there are situations where we need to have things in writing; however, I’ve come to realize that we are losing touch with each other!
I don’t know about you, but I feel like our technologically savvy culture – amazing as it can be – is actually destroying human connection. We are losing quality communication skills that we need in order to nurture meaningful relationships.
So that settles it… my word for 2020 is CONNECTION.
I want to pick up the phone more often and talk to my people! Clients, friends, family, and new acquaintances.
I want to get out more often, have coffee and conversations in real life.
Because it’s good for the soul.
It’s important to our mental health.
It promotes healthy relationships and creates customer loyalty.
So let’s get on the phone and chat. Or meet for coffee. Or have a video call. I want to get to know you outside of the keyboard and inbox.
See you soon 🙂